Which objections does it handle?

Price, timing, a competitor, "we're happy with what we have", needing someone else's sign-off, or anything else you describe in their words.

Will it offer a discount?

Only if you tell it you can. Add "Don't offer a discount" under "Anything to avoid?" to make sure it never comes up.

Can I use it to prepare for a call instead of an email?

Yes. Choose "Talking points for a call", or "Both" to get a reply and talking points together.

Does it work with the free version of ChatGPT?

Yes. The prompt is plain text and works in any ChatGPT plan. Looking things up in your email needs a plan and setup that connects those apps.

ChatGPT prompt for handling a sales objection

Answer pushback on price, timing or a competitor with a calm, honest reply and talking points for your next call. Free, no signup needed.

Answer the starred questions
Copy the prompt
Paste it into ChatGPT

About you (optional)

Three quick answers make the result much better.

Your company

What you sell

Your role

Who raised it? *

Who are they to you? *

What's the objection? *

Where are the details? *

What exactly did they say? *

Their words, if you have them. Optional if you'll paste the email or let your AI find it.

What can you point to or offer?

Only what's true: what's included, results, any flexibility you're allowed to offer.

What do you need? *

Format it for

Fill in the starred questions and your prompt appears here.

Paste it into ChatGPT.

✨ AI polish

Claude asks you up to 3 quick questions, then writes a sharper prompt. Sign in for 3 free polishes a month.

How to use it in ChatGPT

Open a new chat in ChatGPT, paste the prompt, then paste anything the prompt asks for right below it.

The prompt uses short Markdown headings like ### Task and ### Rules. ChatGPT handles this structure well, and it stays readable if you edit it.

If you've connected your email or other apps to ChatGPT, choose "Let my AI look them up" so it can use them as the source of facts.

Example: the finished prompt

For a sample company, Northside Supply. Yours uses your answers and your company profile.

Show the example prompt

### About me and my company
My name: Sam Rivera
My role: Sales manager
My company: Northside Supply
What we do: Commercial shelving and racking, installed in 2–3 weeks
Who we sell to: Warehouses and distribution centers

### Task
Help me respond to Dana Lopez, Harbor Foods, a prospect (not a customer yet), who pushed back because it costs too much.

### Details
What they said: Your price is 20% higher than the other quote we got.
What I can point to or offer: Our price includes install and a 5-year warranty; the other quote doesn't. We can split the order into two phases.

### Rules
- Tone: friendly and warm, but professional.
- Write like a real person in sales, not a marketer or a robot.
- No filler openers such as "I hope this email finds you well" or "I wanted to reach out".
- No buzzwords: avoid "leverage", "synergy", "circle back", "touch base", "unlock", "streamline", "game-changer".
- Short sentences. Plain words. Get to the point in the first line.
- My notes may be rough or have typos. Fix spelling and grammar, but keep my meaning.
- Use only facts I give you, in this prompt or in anything I paste or point you to. If something important is missing, put a [placeholder] in brackets instead of making it up.
- Start by acknowledging their concern in their own terms. Don't argue or tell them they're wrong.
- If the concern is fair, say so plainly, then give the honest reason it may still be worth it.
- Don't offer discounts, free extras or deadlines I didn't give you. No pressure tactics.
- What to avoid: Don't offer a discount

### Output
- A reply I can send to them.
- For the reply: Under 90 words. Start with their first name and end with one clear next step.
- Give me only what I asked for. No explanations or alternatives.

Why this prompt works

When a prospect pushes back, the instinct is to argue or discount. Neither works well. This prompt has your AI acknowledge the concern first, answer it with facts you can stand behind, and never offer something you didn't approve.

It starts by acknowledging their concern in their words, which lowers the temperature before you make your case.
It only uses what you can actually offer, and never invents discounts, free extras or deadlines.
Talking points come with a question for each, so the next call is a conversation, not a pitch.

Questions

Which objections does it handle?: Price, timing, a competitor, "we're happy with what we have", needing someone else's sign-off, or anything else you describe in their words.
Will it offer a discount?: Only if you tell it you can. Add "Don't offer a discount" under "Anything to avoid?" to make sure it never comes up.
Can I use it to prepare for a call instead of an email?: Yes. Choose "Talking points for a call", or "Both" to get a reply and talking points together.
Does it work with the free version of ChatGPT?: Yes. The prompt is plain text and works in any ChatGPT plan. Looking things up in your email needs a plan and setup that connects those apps.